A Sustainable Web Base Quality Model In Improving of Educational Service: A Structural Equation Modeling-Based Investigation
Abstract
Current problems in the world of education include the existence of quality gaps between schools, the emergence of resistance to change, and weak improvement in the quality of education services, especially in schools that are considered less superior than favorite schools. This study aims to analyze and develop a web-based student admissions system design as a strategy to improve the quality of education that is more equitable and fair. The study uses a mixed methods approach with an explanatory sequential design, which begins with the collection of quantitative data and continues with qualitative data. The research sample involved 32 people consisting of school principals and teachers in various regions of Indonesia, with cluster, quota, and random side sampling techniques. Data analysis techniques used include t-tests and structural equation modeling (SEM). The results of the study show that the implementation of a web-based student admissions system can improve operational efficiency, reduce discriminatory practices in accepting new students, and increase user satisfaction with the system. The novelty of this study lies in the integration of a digital student admissions model as an educational policy instrument that is not only administrative, but also strategic in encouraging continuous improvement in the quality of education. This model can be used as a reference for the government in formulating more inclusive, adaptive, and data-based education policies.
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